Accessibility statement for NQCC
This accessibility statement applies to nqcc.ac.uk
This website is run by NQCC. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- the text will not reflow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- some of our online forms are difficult to navigate using just a keyboard
- you cannot skip to the main content when using a screen reader
- there’s a limit to how far you can magnify the map on our ‘contact us’ page
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- nqccinfo@nqcc.ac.uk
We’ll consider your request and get back to you in 30 days.
If you cannot view the map on our ‘contact us’ page, email us nqccinfo@nqcc.ac.uk for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the team at nqccinfo@nqcc.ac.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us.
Technical information about this website’s accessibility
NQCC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Many of our PDFs and other document types may not be suitable for users of assistive technology.
We are developing a document format using html web pages, which will be more accessible than PDFs.
We are working with suppliers and third parties to ensure that the accessibility of documents is planned for at creation.
We are often required to publish documents quickly to the website and plan to retrospectively publish an accessible version once one is available.
Where documents are not in the format you need, you can request an alternative by emailing nqccinfo@nqcc.ac.uk
Disproportionate burden: PDFs and other documents
We have assessed that fixing every document on ukri.org would be a disproportionate burden within the meaning of the accessibility regulations.
We believe that the benefit of assigning staff to immediately fix all documents on ukri.org would not be justified, as the documents have a low level of usage.
We have prioritised ensuring the top 5% most viewed documents on ukri.org are in an accessible format.
Content that’s not within the scope of the regulations: PDFs and other documents
Some of our older PDFs and Microsoft Office documents may not meet accessibility standards. For example, they may not be marked up so they are accessible to a screen reader. These include historic reports and case studies.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018. We will not replace these documents with accessible versions.
Where possible, any new PDFs or Microsoft Office documents we publish will meet accessibility standards. Where this is not possible, we will endeavour to make the information available in an accessible format.
If you need documents in a different format like accessible PDF, large print please email nqccinfo@nqcc.ac.uk
Content that’s not within the scope of the regulations: live video
We do not plan to add captions to live video streams because this is exempt from meeting accessibility regulations.
Preparation of this accessibility statement
This statement was prepared on 22nd of May 2023. It was last reviewed on 22nd of May 2023.
This website was last tested on 15th of May 2023. The test was carried out by the Contra agency.